SHIPPING

SHIPPING DESTINATIONS

DARLING & KING ships to Australia, New Zealand, USA, Canada, United Kingdom, parts of Western Europe*, Brunei & Singapore with a maximum quantity of 4 items per 1 transaction.

Free shipping is available to USA, United Kingdom, Brunei and parts of Western Europe (*Austria, Belgium, Finland, France, Germany, Greece, Guernsey, Iceland, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Netherlands, Norway, Portugal, Spain and Switzerland).

 

AUSTRALIAN SHIPPING - STANDARD

We charge a flat rate of $5 per product ordered, with Darling & King absorbing the extra costs for shipping. Domestic orders are shipped via Australia Post.

Interstate Standard Shipping time frames are listed below. Please note these are only approximations: 

Sending to Usually it takes
Adelaide 3 to 4 business days
Albury 3 to 7 business days
Bendigo 3 to 6 business days
Brisbane 3 to 6 business days
Bundaberg 4 to 7 business days
Cairns 4 to 8 business days
Canberra 3 to 6 business days
Central Coast 3 to 7 business days
Coffs Harbour 3 to 7 business days
Darwin 5 to 7 business days
Geelong 3 to 6 business days
Gold Coast 3 to 6 business days
Hobart 4 to 6 business days
Launceston 4 to 6 business days
Mackay 4 to 8 business days
Maryborough VIC 3 to 6 business days
Melbourne 3 to 5 business days
Newcastle 3 to 7 business days
Northern Rivers 6 to 7 business days
Perth 2 to 3 business days
Port Macquarie 3 to 7 business days
Rockhampton 4 to 7 business days
Sunshine Coast 3 to 6 business days
Sydney 3 to 5 business days
Toowoomba 3 to 6 business days
Townsville 4 to 8 business days
Wollongong 3 to 7 business days

 

AUSTRALIAN SHIPPING - EXPRESS

Express Post via Australia Post is paid in full by the customer as an additional service. According to the Australia Post website, Express orders are delivered on the next business day between all capital cities (except Darwin and Perth CBD) and most major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If shipping to outside of the 80% of areas covered within the next day business network, the parcel cannot be guaranteed next day delivery. Delivery times can be calculated here: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times.

 

INTERNATIONAL SHIPPING

Standard Shipping for 1 x item or $49.95 spent will incur a $5 flat shipping rate. 

Free Standard International Shipping is valid for orders that total $99.90 - $199.80 (2 - 4 items ordered), excluding the cost of shipping and that are being delivered to an international shipping address outside of Australia. Free shipping for these orders is automatically applied during the checkout. This offer is not valid with Express International Shipping.

Standard Shipping on all orders via DHL ECommerce shipping services. Shipping time frames are listed below: 

United Kingdom & parts of Western Europe - 5 to 12 business days. 
United States - 4 to 6 business days.
Canada - 7 to 12 business days.
Singapore & Brunei - 5 to 12 business days.
New Zealand - 3 to 5 business days.

Please note that the shipping time frames listed do not include customs processing delays which are unfortunately out of our control. Please also note that business days do not include weekends or national public holidays.

 

EXPRESS INTERNATIONAL SHIPPING

Due to quotes for Express International Shipping being approximately the same cost of the product we have opted not to list this as a shipping option. If you do require Express International Shipping, please contact us at hello@darlingandking.com  

 

INTERNATIONAL TAXES AND CUSTOMS CHARGES

International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.

DARLING & KING is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

If you have any questions or concerns regarding import taxes and customs duties, please contact us at hello@darlingandking.com prior to placing your order.

 

ADDITIONAL INFORMATION

If you experience any difficulties while entering your shipping address during checkout or while you are creating an account, please email hello@darlingandking.com with your full shipping address and contact phone number before you place your order.

If a change of address is made directly with your local post office or DHL, DARLING & KING will not be held responsible for any lost or undelivered parcels. Requests for change of address must be made directly with DARLING & KING via hello@darlingandking.com prior to your order being shipped.

If a customer error in shipping address is made during the checkout process (eg, incorrect/incomplete address), DARLING & KING reserves the right to charge a reshipment fee of $11.30 AUD for Australian orders and $17 AUD for international orders (standard international shipping).

DARLING & KING is not responsible for lost or stolen packages or packages delayed in transit.

The shipping cost for orders is non refundable.

 

*** Please note that the international shipping costs that DARLING & KING provide do not reflect the cost of return shipping from countries outside of Australia. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Australia as this fee is in no way covered by DARLING & KING. For further information, please email us at hello@darlingandking.com